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MadCat
Beginner
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Message 1 of 2

Order completed but still showing as open

My order for Broadband & mobile is now complete but is still showing Open and is preventing me from placing any further orders. With my old package, I had International Freedom and am concerned that BT will now charge me for all international calls. Unable to get through to Customer Services on the 0800 number so how can I get the order closed and then request International Freedom?

Thanks

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1 REPLY 1
NeilO
Moderator
Moderator
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Message 2 of 2

Re: Order completed but still showing as open

Hi @MadCat we'll be happy to help you get that sorted. I'll send you a private message in a moment so you can get in touch.

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