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Order timeout and now different options!!

Hope someone can help. I recently tried placing an order for infinity 2 and was going through the order process nicely. During the order I ended up having to step away and when I came back, the order had timeout.

When I then went to restart the order process, I am no longer being given the option, even though when I call I am informed that the option is available.

I would order over the phone, but SWMBO has her heart set on the gift card for a family member which we won't get if I order over the phone.

I have emptied out cookies, browsing history etc. restarted pc all to no avail.


Can someone help me understand what I am doing wrong?


Many Thanks

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