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Amelia92
Beginner
393 Views
Message 1 of 4

Overpayment

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Hi 

I have overpaid on my last bill, just seeing whether I could get it sorted please. 

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3 REPLIES 3
Carlusha
Recognised Expert
390 Views
Message 2 of 4

Re: Overpayment

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If it isn't too much, then it is simpler just to leave it so that the overpayment amount is offset against next month's bill.

Amelia92
Beginner
372 Views
Message 3 of 4

Re: Overpayment

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I can’t, I need that other payment back has I have other bills to pay. 

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gg30340
Distinguished Sage
Distinguished Sage
367 Views
Message 4 of 4

Re: Overpayment

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You will need to call BT on 0800.800.150 and ask for the Billing Dept to see if they can help you.