I have a pending order sitting on my account since August 31st. The order was labelled as "BTTV Regrade" which was actioned immediately upon ordering. Unfortunately the pending order hasn't been updated which means I'm unable to access offers etc from the BT site. Anything I can do to get this cleared?
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Welcome back to the Community and thanks for posting.
Sorry to hear that the order is showing is still showing as pending. I have sent you a private message.