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DanJohn
Aspiring Contributor
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Message 1 of 9

People have fibre around me but i don't

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if you go over to the https://www.homeandbusiness.openreach.co.uk/fibre-broadband/when-can-i-get-fibre openreach website and select the PDF view and CTRL F the cabinet name BIRTLEY it says that my area has FTTC & FTTP available now but when i go onto the BT website and search my Postcode i don't have FTTC/P Available. Am I Missing something or is there any information where i can get which tells me when i will have FTTc/p available. I have also done a test on the bt speed checker. I have checked the post codes around me (around 5 minute walk) and they get fibre. I just want to know if i will be getting fibre because i really can't do much with the 600kb/s i have right now.

lLLAzim

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 9

Re: People have fibre around me but i don't

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unfortunately cab 6 is not fibre enabled and from dslchecker it is in planning stage  there is no timescale when upgrade will happen  others near you must be on a different cab to you

openreach won't move your line just so you can get broadband



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DanJohn
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Message 3 of 9

Re: People have fibre around me but i don't

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yes but according to the codelock website i am connected to two different cabinets P6 & P12. P12 has fibre so is there no way that i can use P12 for fibre?

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 9

Re: People have fibre around me but i don't

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You are connected to cab 6 .  Code lookup shows the cabs in your area not the ones you are connected to so at present there is no fibre available on your cabinet



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DanJohn
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Message 5 of 9

Re: People have fibre around me but i don't

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Oh okay so i understand that i need to wait for Openreach to upgrade my cabinet to fibre but i don't understand why the PDF from openreach suggests that NEBR cabinet is fibre available.

 

 

https://www.openreach.co.uk/orpg/home/products/super-fastfibreaccess/downloads/sffa_exchange_lists/a...

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CJT80
Expert
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Message 6 of 9

Re: People have fibre around me but i don't

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NEBR is the Exchange that the cabinet is fed from.... 

The Cabinet is 6.

Kind Regards
CJT80
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DanJohn
Aspiring Contributor
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Message 7 of 9

Re: People have fibre around me but i don't

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oh okay thank you another thing (sorry for adding this on) an openreach engineer came over today and said that although cabinet 6 does not have fibre Cabinet 7 does and Cabinet 6 is linked to cabinet 7. He informed me that i could get in contact with BT and ask them to send an engineer out to allow cabinet 6 to receive fibre from 7 but when i contacted BT they just told me cabinet 6 has no fibre and they didn't even listen to me or take note when i was talking about cabinet 7.

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Distinguished Sage
Distinguished Sage
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Message 8 of 9

Re: People have fibre around me but i don't

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The engineer was talking rubbish and I hope you don't need him to sort out your connection.  You are connected to cab 6 and openreach will not change your cab just for a broadband connection



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DanJohn
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Message 9 of 9

Re: People have fibre around me but i don't

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okay thanks again for the help i guess i just have to wait which will be painful.

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