Help us improve our process for when you experience home Wi-Fi issuesx
We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Hi @kencar, sorry you can't view your personalised offers online. It would be best to call in on 0800 800 150 and our sales team will be able to help you with new deals and see why you are getting this error.