Yes BT Basic for telephone service.
I have been informed that I can't have BT infinity at the same rate as other and I can't hae BT TV at the same rate as others because I am not paying 15.99 line rental?
Is this correct? and If it is why are BT Basic user being penalised? and Where can the rates you charge BT Basic users be seen?
I am out of contract and just going from mnth to mnth. I am paying over £20 per mnth for Broadband.
I phoned and requested to have BT infinity and BT TV for the sport I was informed that as I am not paying 15.99 per mnth line rental I can't have them!
New customers can get Bb for £5.00 x 6 mnths then £10.00 per mnth - but existing customers have to pay more!?!?!
I was informed she could reduce the broadband to £15+ per mnth but would have to have a new contract.
At the moment you are offering BT TV £5.00 x 6 mths and £7.00 x 12 mnths and 1 off payment if £35.00 Plus BT infinity 1 @ £7.50 x 6 mnth and £15.00 x 12 mnths and 1 off £30 activation...It states "Line rental is required with all broadband packages" I AM PAYING A LINE RENTAL. This would total as £55.95 1 off payments and 6 mnths @ 12.50 then 12 mnths @ £22.00 per mnth.
Why can't I have the above with BT Basic telephone?
Why are BT basic customer being financially penalised if they use other BT services?
Ernie....A further discount is not requested for required, just parity with everyone else.
People who have BT Basic are being charged more for broadband than those paying the fully line rental... so what BT give with one hand they are taking away with the other. Why?
yes...BT basic can only have basic broadband at a higher rate than those payng standard BT line rental. so what BT give to BT Basic custiomers with one hand they take with the other...because the are charged more for basic broadband......WHY