Help us improve our customer experience. We are very keen to get your thoughts on some of the ideas we are exploring. Please take a few minutes to complete this short survey,
BT Customer experience survey
I have an account to keep my free email working .
I receive a bill to inform me I owe nothing each month .
I have no other BT products .
I phoned up to say I did not need this waste of paper but the helpline said I had to receive this bill .
I thought we were trying to save the planet ?