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Message 1 of 3

Power of attourney

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Hi,

I need to register Power of Attourney with BT. I aleady have LPA regsitered digitally. The BT advice says:

"We'll need the BT account number (it's on the bill) and we'll need to see a certified copy of the Lasting Power of Attorney (LPA). This means that each page will need a statement that it's a 'certified copy of the original' and must be signed by the donor, who must still have capacity. The same applies to an Enduring Power of Attorney (EPA)."

"We can also accept access codes (these need to be sent to us in the post) which will allow us to digitally verify your lasting power of attorney. This service can be used if the LPA was registered on or after 1 September 2019."

Does this mean I can just send the access codes instead of signed copies of the original? It's not that clear.

Thanks

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Message 2 of 3

Re: Power of attourney

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All the info can be found on www.bt.com/poa - I do remember from memory and this might of changed but not to send original documents, once BT scan and update the system, they destroy the documents securely and do not return them.

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Message 3 of 3

Re: Power of attourney

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Hi, @jpl242424 Yes, you can post or email the access codes along with the account details to:

 

BT PLC
PO Box 334
Sheffield
S98 1BT


or email to POA@bt.com 

 

Thanks

Neil

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