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mariar
Beginner
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Message 1 of 2

Previous promotions - information?

Do anyone know where I can access information about previous BT Mobile promotions. My father got a new contract in January 2020 and believed he was able to claim a free bluetooth speaker. BT are claiming this offer did not exist. Having looked across forums I can see that other people have had issues claiming their speaker and it seems that in most cases, they did not receive email confirmation of the offer - however, did receive information relating to their new handset/contract etc. I have tried searching google for a promotion archive but have been unable to locate any information.

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Matt-S
Moderator-Retired
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Message 2 of 2

Re: Previous promotions - information?

Hi @mariar,

Welcome to the Community and thanks for taking the time to post.

We did have a few BT Mobile offers running for a short period in January which included JBL Bluetooth headphones.

Can you confirm the date the order was placed and the package (e.g 15GB charged at £15 per month)?

Thanks

Matt

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