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Venomx
Expert
551 Views
Message 1 of 7

Price Increase

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Hi guys

I had an email saying next year ( nov 2018 ) my infinity 2 will go up to £53.00 

 

Will i have the option to downgrade to infinity 1 if i can't afford the increase ? thanks

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6 REPLIES 6
dnpark38
Aspiring Expert
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Message 2 of 7

Re: Price Increase

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Can't understand being notified of an increase in price 11 months in advance, normaly 1 month notice, is there something special in your case?

Or worse still have you got a Spam e-mail.

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Venomx
Expert
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Message 3 of 7

Re: Price Increase

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Untitled.jpg

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dnpark38
Aspiring Expert
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Message 4 of 7

Re: Price Increase

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InterestingI got no increase in January for broadband, I'm on upto 52 Mbs, only calls.

Also no mention of what broadband will be next September when contract ends.

 

 
 
 
See how your prices are changing
 
 
 
 
On 7 January 2018 your monthly price will increase by:
 
 
Unlimited Anytime Calls Add-on    £0.51  
 
 
If you've got other services that aren't showing here, don't worry. It means those prices aren't changing.
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Sage
Sage
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Message 5 of 7

Re: Price Increase

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@Venomx wrote:

Hi guys

I had an email saying next year ( nov 2018 ) my infinity 2 will go up to £53.00 

 

Will i have the option to downgrade to infinity 1 if i can't afford the increase ? thanks


Your increase is on 7th Jan (£2.50). It's your discount that ends in November.

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Venomx
Expert
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Message 6 of 7

Re: Price Increase

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Yes this is what I meant sorry for the confusion.
So my question is, when the discount expires will I have the option of downgrading to infinity 1?
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Sage
Sage
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Message 7 of 7

Re: Price Increase

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Yes, if that's when your contract ends.

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