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Moderator
Moderator
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Message 11 of 13

Re: Problems cancelling Virus Protect and changing to Bt Premium mail

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Hi @Linsey73  Did you manage to get the BTID set up for the Premium Mail account? Post back and let me know.

Cheers
John

Beginner
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Message 12 of 13

Re: Problems cancelling Virus Protect and changing to Bt Premium mail

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Success!! Many thanks and I’m very grateful for all your help on getting it sorted finally-it’s saved a lot of time and stress and I can’t thank you guys enough! 

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Moderator
Moderator
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Message 13 of 13

Re: Problems cancelling Virus Protect and changing to Bt Premium mail

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Hi @Linsey73  thanks for getting that set up and you will now have visibility of the account and glad to be of help.

cheers
John

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