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Snowangel
Beginner
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Message 1 of 3

Problems claiming reward card.

Hi

I received my confirmation email yesterday, after signing up for broadband. I've tried to claim my reward card via the link in the email, but every time I do, the page just says 'Error! Please try after some time.'

Please can you help with this?

Many thanks.

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2 REPLIES 2
RobbieMac
Moderator
Moderator
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Message 2 of 3

Re: Problems claiming reward card.

Hi @Snowangel 

Welcome to the BT Community and thanks for your post!

I'm sorry for the problems you're having claiming for your reward card.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

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Snowangel
Beginner
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Message 3 of 3

Re: Problems claiming reward card.

Thank you. That's much appreciated.

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