My monthly bill was on average £52 a month paid at the end of each month.
I wanted to pay that bill at the middle of the month as that is when the wife is paid and was told the only way to do it was to change to a quartility (sp?) bill.
I agreed with the person over the phone that my payment would be set initially at £50. I received a letter confiriming this.
I have now received a letter stating I am £140 in debit and my monthly bill will be £70.
How is this as i seem worse off than before.
I am sorry to see you are having problems with your BT Service
I suggest you contact live chat at this link they should be able to help you