Hi, I wonder if you can help, I took a new line at my new house along with broadband via Quidco who were offering £80 cashback, the cashback has now been declined from them saying I didn't complete all the terms and conditions etc.
My broadband was due to be installed on the 7th January and BT changed this to the 2nd, so Quidco are saying I have changed the order when I didn't.
Very frustrated that I haven't changed anything but lose out, is there anything you can do please.
Thanks for taking the time to send us over your details.
I picked up your case this morning and tried calling you. Sorry I wasn't able to reach you. I'm here until 5pm today. If there is a time you would be free before that please post back and let me know. If I don't hear any word back from you I'll follow up with you again on Tuesday.