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Jgwoo1976
Beginner
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Message 1 of 6

Quidco Cashback

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Hi

 

I placed an order for BT Superfast Fibre back in December and was supposed to recieve £95 cashback through Quidco. There was a problem with my order so somebody at BT had to cancel and put the order on again. I was assured at the time that this would not effect the cashback but it was subsequently declined. I have raised a claim but it is taking an age and it's now been over 8 months since i placed the order.

 

Can somebody help please?

 

Thanks

 

Jon

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5 REPLIES 5
Moderator
Moderator
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Message 2 of 6

Re: Quidco Cashback

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Hi @Jgwoo1976,

Welcome to the community and thank you for posting.

If your order was canceled and reissued then it's likely that it hasn't tracked correctly with Quidco. If you send me in your details, I'll get our Promotions team to check your order to make sure it links back correctly to the original order.

I have sent you a private message with instructions on how to contact me. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks

PaddyB

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Jgwoo1976
Beginner
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Message 3 of 6

Re: Quidco Cashback

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Hi Paddy

I have tried replying to your messgae but I am being told I have reached my limit of direct messages evern though I have necer sent one before?

Thanks

Jon

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Jgwoo1976
Beginner
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Message 4 of 6

Re: Quidco Cashback

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Sent now.

Thanks

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Moderator
Moderator
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Message 5 of 6

Re: Quidco Cashback

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Hi @Jgwoo1976,

Thank you for confirming. Your case will be picked up by one of the team and they'll be in touch in the next few days.

Thanks

PaddyB

 

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Jgwoo1976
Beginner
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Message 6 of 6

Re: Quidco Cashback

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Thanks Paddy

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