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Iclubb
Beginner
281 Views
Message 1 of 4

Quidco cash back declined

Quidco have recently declined my cashback for new customer BT broadband and phone deal. The quidco tracked at £100 but was declined. I called BT who said they could see no reason for it being declined at their end but Quidco say it was BT who declined it? Sevice was installed on 4th December. Ref begins VOL013... and my BT order ref begins AJMAA. This is my first purchase via Quidco. can anyone tell me why this was declined or where to go/who i should contact re this...don't want to lose out on £100 cashback.
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3 REPLIES 3
NeilO
Moderator
Moderator
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Message 2 of 4

Re: Quidco cash back declined

@Iclubb Please use the 'click here to contact the mods' link in my forum profile to send in your details and we can raise this with our promotions team to find out whats happening. You can find the link by clicking on my username.

Thanks

Neil

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Iclubb
Beginner
239 Views
Message 3 of 4

Re: Quidco cash back declined

Hopefully I have responded correctky via the link...not done this before?
Thanks
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NeilO
Moderator
Moderator
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Message 4 of 4

Re: Quidco cash back declined

Hi @Iclubb Yes you've done that correctly, I can see your details in our email queue.

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