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nihaldes
Aspiring Contributor
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Message 11 of 34

Re: Quidco cashback declined

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Hi @JohnC2

I have received an email from Quidco today saying that my cashback has been declined by the retailer as it has been returned or cancelled which is not the case as you know.

Could you check with your promotions team that they have authorised the payment as you advised previously.

Many thanks

Nihal

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Message 12 of 34

Re: Quidco cashback declined

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Hi @nihaldes@JohnC2 is not in the office this afternoon but I'll make sure he gets your message in the morning. 

Community ModeratorNeilO
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nihaldes
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Message 13 of 34

Re: Quidco cashback declined

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Thanks @NeilO, are you able to check with the promotions team in the meantime?

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Moderator
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Message 14 of 34

Re: Quidco cashback declined

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@nihaldes sorry I can't @JohnC2 will have an email chain from them in his inbox which I don't have access to.  

Community ModeratorNeilO
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nihaldes
Aspiring Contributor
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Message 15 of 34

Re: Quidco cashback declined

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ok no problem thanks
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Message 16 of 34

Re: Quidco cashback declined

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Hi @nihaldes Sorry that you received that email from Quidco. I'll go back to the promotions team and I'll update you as soon as I hear back from them.

Cheers
John

Community ModeratorJohnC
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nihaldes
Aspiring Contributor
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Message 17 of 34

Re: Quidco cashback declined

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Thanks John, much appreciated
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nihaldes
Aspiring Contributor
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Message 18 of 34

Re: Quidco cashback declined

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Hi @JohnC2

I received a cheque today for £50 as cashback, however the tracked cashback is for £120. Could you speak to the promotions team and find out why they only sent a cheque for £50?
Thanks
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nihaldes
Aspiring Contributor
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Message 19 of 34

Re: Quidco cashback declined

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Hi @JohnC2, just wondered if you'd managed to speak to the promotions team about this?
Thanks
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Moderator
Moderator
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Message 20 of 34

Re: Quidco cashback declined

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@nihaldes I'll leave a message with @JohnC2 to get in touch with you tomorrow as he's not in the office today.

Community ModeratorNeilO
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