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Moderator
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Message 21 of 34

Re: Quidco cashback declined

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Hi @nihaldes The promotions team have got back to me to say not to worry about the email.

The promotions team's contact in Quidco has been on leave and will be catching up BT requests over the next few days.

Thanks
John

Community ModeratorJohnC
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nihaldes
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Message 22 of 34

Re: Quidco cashback declined

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Hi @JohnC2 is the £50 cheque I just received separate to the Quidco cashback then? As the Quidco cashback should be £120.

Thanks
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Moderator
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Message 23 of 34

Re: Quidco cashback declined

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Hi @nihaldes I'm not sure why you have received a £50 cashback cheque as you cannot have 2 lots of cashback for an order. Were you looking at offers from other websites ie MSE by any chance. Either way I won't know more until they get back to me but I'll update you as soon as I can.

Cheers
John

Community ModeratorJohnC
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nihaldes
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Message 24 of 34

Re: Quidco cashback declined

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Hi @John2C no only looked at the offers through Quidco..
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nihaldes
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Message 25 of 34

Re: Quidco cashback declined

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Hi @JohnC2 I just wondered if you had heard back from the promotions team as yet?

Thanks

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Moderator
Moderator
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Message 26 of 34

Re: Quidco cashback declined

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Hi @nihaldes nothing yet but don't worry as soon as I know more i'll update you.

Cheers
John

Community ModeratorJohnC
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nihaldes
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Message 27 of 34

Re: Quidco cashback declined

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Hi @JohnC2

Just wondered if there was any word on this, has been dragging on for a while now.

Thanks

Nihal

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Moderator
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Message 28 of 34

Re: Quidco cashback declined

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Hi @nihaldes The promotions team have confirmed that request is processed manually and will be with you in due course as agreed. 

Thanks
John

Community ModeratorJohnC
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nihaldes
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Message 29 of 34

Re: Quidco cashback declined

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Thanks @JohnC2 - just to confirm this is for the full £120? Will this be paid into my Quidco account or by cheque from BT?

Thanks again

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Moderator
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Message 30 of 34

Re: Quidco cashback declined

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Hi @nihaldes Yes its the £120 and it will be to your Quidco account. 

Cheers
John

Community ModeratorJohnC
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