Hi @Atkinson75 Thanks for checking and posting back.
The gb ref you mention looks like your account number. As you are having difficulty finding your order ref drop us over your details and we will be happy to check on this for you. You can contact us by clicking on my user name and selecting contact the mods.
Hi @Atkinson75 I called earlier and left a brief message.
I've forwarded your order details to our promotions team to check for cashback. They normally take 2-3 working days to get back to us and once I have an update from them I'll be back in touch.
Hi @Atkinson75 The promotions team have got back to me and confirmed your order has successfully tracked for cashback.
This will be in your Quidco account within the next 40 days. Post back and let me know that you receive it OK.