Hey I recently had my quidco cashback declined
I'm trying to submit a claim on there site but it's asking for a order number starting either AJM BTC I've been onto MyBT and tried to get the details from the tracking order section but I can't find my order on there.
Thanks for any help
You should be able to find it via MyBT.
Look for the sales reference on this page, top right.
It may also be on the email you received from BT, confirming your order.
Otherwise try billing live chat team
Thanks for the reply
My order isn’t on that page
it has two orders with different VOLO numbers but they were for my two reward cards that I had to claim on here and when clicking on them you just get a internal error screen.
Try live chat, they should be able to locate the sales reference, which is what you need. Its the first three letters that is important.