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UTw1stidFC
Aspiring Contributor
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Message 1 of 3

Quidco cashback - failed order

Hi,

I've just placed an order for BT Broadband using the Quidco referral link. However, when I ordered after putting in all my details, address, credit check, etc it told me that I had to ring up to complete the order. So I did, but I am not seeing anything tracking in Quidco. Given the order was started as an online order, should I be eligible for cashback? I wanted to order online but tried 3 times in a row and was told I had to phone to complete.

Thanks

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2 REPLIES 2
rbz5416
Recognised Expert
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Message 2 of 3

Re: Quidco cashback - failed order

Quidco T&Cs generally require an order to be wholly completed online o track & even then it's not guaranteed. If it hasn't tracked in a couple of days you'll have to raise a claim & keep your fingers crossed it's paid. But it will take months.

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-Richie-
Guru
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Message 3 of 3

Re: Quidco cashback - failed order


@rbz5416wrote:

 If it hasn't tracked in a couple of days you'll have to raise a claim


It won't track, the OP stated the order was raised over the phone, not all orders are suitable for online and require a telephone call.

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