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Mags78
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Quidco tracking issues

 

Hi I placed an order for Broadband and phone in september through Quidco but it failed to track, I have

Quidco tracking issues

Hi I placed an order for Broadband and phone in september through Quidco but it failed to track, I have raised a manual claim through Quidco however they are insistent on having the following info:

The reference we need will either startwith AJM or BTC, the AJM number is located on the first order confirmation email you will have received and the BTC number is located on the second email confirmation that relates to your installation.

I didn't get anything like that, only order number I had began with VOL... Tried live chat with BT but no help... Any suggestions? 

a manual claim through Quidco however they are insistent on having the following info:

The reference we need will either startwith AJM or BTC, the AJM number is located on the first order confirmation email you will have received and the BTC number is located on the second email confirmation that relates to your installation.

I didn't get anything like that, only order number I had began with VOL... Tried live chat with BT but no help... Any suggestions? 

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