Im trying to add BT TV to my account but it only allows me to have starter or entertainment. It will allow me to add kids, sky sports HD and the BT HD bundle to entertainment but it wont let me just buy it as one package. My broadband speed is about 65mb. Obviously buying them separately is working out much more expensive. It throws up a message about Ultra HD not being avaiable on my line. I don’t want the UHD service but if i want max it doesn’t allow me to remove it.
Ani deals anyone ?
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I believe that the current BT TV Max package includes the UHD channel.
The BT TV Max HD package has a similar channel lineup without the UHD channel.
If the online system is not giving you all the options then probably a good idea to phone the BT customer options team or the live chat link that Keith has posted.