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amatthews
Newbie
119 Views
Message 1 of 3

Re: Account Suspended - Who to Complain to??

I dont care this post is in the wrong place.

 

 

17 missed engineer appointments

 

Ive called in 85 times.

 

 

CAse manage assigned to me has never made contact.

 

 

How do you get away with this

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Account Suspended - Who to Complain to??

Welcome to this forum.
This is a customer to customer forum only,

 

This is where customers help each other get the most out of BT products & services.

Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
Everyone posting here, are just BT customers like myself

 

If you need direct help from BT or have an urgent problem please use this link Contact Us.

 


This is a public forum which can be viewed worldwide, so please do not post any personal information, especially phone numbers, account numbers, fault numbers, address information or email addresses, as this could be used to impersonate you.

Thanks

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Moderator
Moderator
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Message 3 of 3

Re: Account Suspended - Who to Complain to??

Hi @amatthews Sorry that your case manager has not been keeping you updated. 

 

We will be happy to chase this up for you if you send us your details. You can contact us by clicking on my user name and selecting contact the mods


Thanks
John

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