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SimonMnorwich
Beginner
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Message 1 of 2

Re: Activation day passed no broadband

I have been waiting since I contacted you in November. December 28th was my first recorded order. I still don’t have broadband.

CEO Complaints officer guaranteed I would be connected today. She said it could take until midnight tonight but that only gives you 2 hours... it doesn’t seem likely to happen. They told me that the work was done at the exchange today. Any way that someone will take any notice of this message and just connect me on the software side in less than 2 minutes or anyone on this forum know if there’s something I can do? Thanks Simon
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1 REPLY 1
Distinguished Sage
Distinguished Sage
55 Views
Message 2 of 2

Re: Activation day passed no broadband

Welcome to this user forum.

This is only a customer to customer forum, and people posting here, are just BT Retail customers.

As your complaint is being dealt with by the CEO escalation team, this forum or the forum moderators, will be unable to help.

 

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