thanks for getting back to me. Attached is a photo of the deal that i signed up for (USwitch, taken 24/1/19,the day that i signed up, using the link on this web page)- 18 month standard 10Mb Broadband and weekend calls. It clearly shows that Amazon Prime is provided.. You will see that it clearly says Amazon Prime is provided
For your info, USwitch clearly stated that Amazon Prime was provided with standard 10Mb package (24/1/19):
Hi @kevcritch ,
Thank you for posting back.
I'll need to take a look at this in more details because as far as I can tell the Amazon Prime Membership offer was only available on Superfast Fibre Broadband.
I've sent you an private message with details on how you can contact the mod team. As soon as I have your details, I'll get this investigated.
Excellent customer service - this leaves me with a really positive impression of BT. Thanks
Thanks for posting back and for taking the time to chat with me a few days ago.
I'm really pleased to read that and if you need help or have a question with any aspect of your services in future the Community is always around to help you out