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Shupikai
Beginner
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Message 1 of 5

Re: Amazon Prime reward for New BT customers

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Hi I am just wondering whether you did get your amazon prime code. Cause I haven’t and each time I call BT I am given the run around.
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4 REPLIES 4
Distinguished Sage
Distinguished Sage
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Message 2 of 5

Re: Amazon Prime reward for New BT customers

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Welcome to this user forum. @Shupikai 

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Lemarie
Newbie
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Message 3 of 5

Re: Amazon Prime reward for New BT customers

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Hi, I got my Amazon prime code after 28 days as stipulated in the T&C. I did send a reminder to the customer service email though.
Moderator
Moderator
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Message 4 of 5

Re: Amazon Prime reward for New BT customers

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Hi @Shupikai,

I am sorry that we haven't been able to help you get the code yet. I'd like to offer you my team's help. I've sent you a private message with some info that I need from you so we can start.

Hopefully we'll get this all sorted for you over the next few days.

Thanks

DanielS

Community ModeratorDannyS
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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Community Manager
Community Manager
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Message 5 of 5

Re: Amazon Prime reward for New BT customers

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Hi @Shupikai thanks for taking my call today 🙂

Thanks for confirming that you were able to get Amazon Prime. Please do post back if there's anything else we can help with.

Thanks

Community ModeratorStephanie
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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