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DRG1
Beginner
244 Views
Message 1 of 3

Re: Amazon echo gift offer

Out service started back in early July and despite my wife making several calls to customer services there has still been no email or voucher etc.

Seem to be getting fobbed off with false promises.

Its now nearing end of October, nearly 4 months???

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2 REPLIES 2
Keith_Beddoe
Distinguished Sage
Distinguished Sage
232 Views
Message 2 of 3

Re: Amazon echo gift offer

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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DavidM
Moderator
Moderator
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Message 3 of 3

Re: Amazon echo gift offer

Hi @DRG1  and welcome to the community.

I’m sorry there’s been such a long delay in getting the gift out to you. It certainly shouldn’t take this long to arrange if the order is eligible. I've sent you a Private message explaining how you can contact the forum moderation team.
Check here: https://community.bt.com/t5/notes/privatenotespage.

Please send over the details and we'll take it from there.

Cheers

David

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