cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
257 Views
Message 1 of 6

Re: Amazon prime code not received

Hi - I also have this issue - ordered BT Ultrafast, no Prime code but have received gift card. Any mods around who can check into this please? Thanks.
0 Ratings
Reply
5 REPLIES 5
Highlighted
Distinguished Sage
Distinguished Sage
254 Views
Message 2 of 6

Re: Amazon prime code not received

@johnbevan79 

When was your service activated?

0 Ratings
Reply
Highlighted
Aspiring Contributor
243 Views
Message 3 of 6

Re: Amazon prime code not received

Hi - 21st Oct.

0 Ratings
Reply
Highlighted
Distinguished Sage
Distinguished Sage
240 Views
Message 4 of 6

Re: Amazon prime code not received

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

0 Ratings
Reply
Highlighted
Aspiring Contributor
228 Views
Message 5 of 6

Re: Amazon prime code not received

Thank you!

0 Ratings
Reply
Highlighted
Moderator
Moderator
214 Views
Message 6 of 6

Re: Amazon prime code not received

Hi @johnbevan79,

Welcome and thanks for your post!

I'm sorry that you haven't received the code to claim your Amazon Prime subscription.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

0 Ratings
Reply