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RonDa
Beginner
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Message 1 of 4

Re: BT Home Essentials for Existing Customers?

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For people on Universal Credit is zero earnings still a requirement for BT Home Essentials, as it currently is for BT Basic?

 

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NeilO
Moderator
Moderator
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Message 2 of 4

Re: BT Home Essentials for Existing Customers?

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Hi @RonDa welcome to the community and thanks for posting your question.

Eligibility is going to be extended to everyone on Universal Credit. At present BT Basic is only available for people on UC who receive zero income. The extended eligibility means people on Universal Credit who also earn money can benefit.

Thanks

Neil

RonDa
Beginner
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Message 3 of 4

Re: BT Home Essentials for Existing Customers?

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This is a life saver! We did not qualify for BT Basic because we dared to earn a few hundred pounds on temp work.

Thank you for your quick reply.

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NeilO
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Message 4 of 4

Re: BT Home Essentials for Existing Customers?

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@RonDa No problem at all, I'm glad I was able to help.