We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Hi @RonDa welcome to the community and thanks for posting your question.
Eligibility is going to be extended to everyone on Universal Credit. At present BT Basic is only available for people on UC who receive zero income. The extended eligibility means people on Universal Credit who also earn money can benefit.
This is a life saver! We did not qualify for BT Basic because we dared to earn a few hundred pounds on temp work.
Thank you for your quick reply.