cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
sae
Newbie
136 Views
Message 1 of 3

Re: BT Started a new 12 month contract without my knowledge

same things just happened to me , didn,t know until 2 days ago spoke to bt they said we,ll sort it wait 24hrs for it to be cancelled and we will contact you to confirm.

heard nothing after 48hrs so rang again tonight after 30 mins waiting for someone to answer only for them to say they are still looking into it !

0 Ratings
2 REPLIES 2
Distinguished Sage
Distinguished Sage
125 Views
Message 2 of 3

Re: BT Started a new 12 month contract without my knowledge

I have asked mods to see if they can help you. They will post here and then just follow contact us link and complete and send form



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Moderator
Moderator
98 Views
Message 3 of 3

Re: BT Started a new 12 month contract without my knowledge

Hi @sae,

 

Welcome to the community forum. I'll be able to take a look at your account. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings