Hi, this issue is exactly the same as mine. I ordered my broadband through compare the market on the 26th jan which should have included an £80 bt reward card but when I try to claim it nothing is showing up on my account. I have my original email which shows super fast fibre 50mb for £28.99 a month plus an £80 bt reward card
Hi @hirstydotcom welcome to the forum and thanks for posting. Your case is different as you placed your order via a third party website so I have moved you to your own thread. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to chase this up for you.