cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gmastra
Beginner
495 Views
Message 1 of 3

Re: Broadband renewal, existing customers screwed over?

Coming to end of contract am on Fibre + Halo 2 been offered £62/month for 24 months renewal.

compared with £32/ month for new customers !!!! I have has issues with my BT box but kept with them for many years but this is not loyalty.

Options EE @ £27 /month

or Now broad band @ £28 / month for 12 months  ( very tempted )

 

BT  If you want my custom .  then be LOYAL to me 

0 Ratings
Reply
2 REPLIES 2
imjolly
Distinguished Sage
Distinguished Sage
482 Views
Message 2 of 3

Re: Broadband renewal, existing customers screwed over?

Have you tried phoning options team 0800800030 and see what you can negotiate



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
-Richie-
Guru
477 Views
Message 3 of 3

Re: Broadband renewal, existing customers screwed over?

If you're on Halo, you won't have an out of cost increase, you'll pay the same amount, you don't have to renew.
Halo 1 for new customers is £58.99 per month, the deal you quote for £32 doesn't include Halo benefits.