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AnnWhitaker
Newbie
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Message 1 of 2

Re: Broadband speed upgrade

DEAR SIR OR MADAM.

PLEASE COULD YOU EXPLIAN WHAT IS BT,INFINTY AND HOW DO YOU UPDATE MY BOARDBAND WITHOUT  BUYING ANY THING.

 

I AM DISABLED AND RELY ON MY BT, ALSO I HAVE A ROKU BOX WHICH I USE A LOT,

 

I WOULD BE GREATFUL FOR YOUR FEED BACK.

 

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Broadband speed upgrade

BT Infinity is a broadband product that is delivered along fibre cables to a cabinet and it is only from the cabinet to your house that comes along the telephone line and as a result is generally faster than "normal" broadband that gets delivered along the copper telephone lines all the way from the exchange.

 

See link for what products BT have.

 

https://www.productsandservices.bt.com/products/broadband-packages

 

If you are on "normal" broadband you will not be given any free upgrades to your broadband. 

 

 

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