Hi @hintonsg, welcome to the forum, and thanks for posting.
Sorry that you are struggling to claim your reward card. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get it claimed for you.
After speaking to the Tech email dept I have had an email about the BT reward card - saying it will be with me within 30 days. However there was also an Amazon Voucher worth £50 which was part of my deal but has not materialised. The tech email dept know nothing about it
