Thank you for posting. I'm sorry you haven't been able to claim your Reward Card. If you send me your details, I'll be able to give you a hand.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
is there any chance you could help me claim my reward card too please? Been sent the email and text and both show absolutely nothing regarding it. My service was activated on 21.10.21 so I’m over the 14 day wait period.
Thank you in advance.
@Whitelionheadmummy thanks for posting and welcome to the community. I'm sorry to see you've had trouble claiming your reward card. I'll be happy to help you with this and have sent you a private message so you can get in touch with the moderation team.
Hello, I can’t claim my reward card either
please may you help
ive tried countless times over the past week or so and still nothing loads up when I log in
Hi @Jordant007, welcome to the forum, and thanks for posting. Sorry that you're unable to claim your reward card. I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to get it claimed for you.