Solved! Go to Solution.
I've started your own thread as the one you posted on was solved. I see David has got your email reply and I'm sure he'll be able to help you get this sorted.
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i have asked bt to cancel the take over , i did not know that i could , Aol conversation was on the phone and i asked for information to be emailed or sent to me first !
They informed Bt i was leaving them without my prior consent , so hopefully after some more sorting out with sales that should be the end of the matter
Thank you all for your time and understanding , terminally ill and losing it slowly lol !