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saluka
Newbie
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Message 1 of 2

Re: COMPLAINTS!

HI KATE

IM HAVING A NIGHTMARE WITH BT THERE SO RUDE MY HUSBANDS ILL AT THE MOMENT THE AMOUNT OF TIMES THEY MESSED THE DIRECT DEBIT AND ACCOUNT IM NOW ON MY 11 COMPLAINT AS I RECENTLYHAD A PHONE CALL FROM THER DIRECT DEBIT TEAM BEING VERBALLY ABUSIVE AND BECAUSE I ASKED HER NOT TO TALK OVER ME AS ITS RUDE SHE PUT THE PHONE DOWN WERE THINKING OF CANCELLING OUR CONTRACT AS THEY HAVE CAUSED NOTHING BUT STRESS TO OUR FAMILY THE VERY COVIENTLY DONT LEAVE THE AGREED NOTES THEY SAY THERE PUTTING ON EITHER ESP WHEN IT COMES TO BILLING WE ASED THEM WHEN WENT TO PUT A PIN ON THE PHONE BECAUSE OF LITTLE BOY WHEN WE SET THE CONTRACT UP TTHIS DIDNT HAPPEN.

THANKS SALUKA ANY IDEAS ID BE GRATEFULL AT MY WITS END WITH THEM TO BE HONEST

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: COMPLAINTS!

I have moved you onto your own thread because the thread you posted on was almost four years old and the OP of that thread has not been back to it so it is doubtful she would have answered.

 

Could you please not use capitol letters as it is seen as "shouting" on a forum and it makes you post difficult to read.

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