I can’t claim my reward card I can see my reward card on the website but doesn’t say anything about claiming
Hi @Kiwidakidd thanks for posting and welcome to the community. If the reward is showing but can't be claimed it normally means the cooling off period has not completed.
Was the reward card part of a BT Mobile offer? If so you need to wait 30 days after the order completes before you can claim the reward.
It hasn’t been solved i was meant to be able to claim it today but I’m still no able to claim it as there’s just a picture of my reward card but no form to fill in or anything to claim it