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Debbbie
Beginner
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Message 1 of 2

Re: Change of service

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Hi Kt88,

Exactly the same has happened to me.   I signed up for BT essential broadband at £24.99 pcm a few months ago and last month mid month my bill shows a change of service.  But I am still on exactly the same package.  There is a refund and a discount removed and another added, so my total is 52p more than usual.  I do not pay for line rental in advance, so can’t be anything to do with that.  Most confusing.

anyone from BT, can you explain.  I don’t want to ring you for something so small, but am most curious.

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Change of service

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there was a price increase of about 1.3% for CPI at end of march



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