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jim10
Beginner
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Message 1 of 7

Re: Claim gift email - Samsung Tablet A

hi when hi sign up to bt but hi not got my free gift  Claim gift email - Samsung Tablet A

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jim10
Beginner
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Message 2 of 7

Re: Claim gift email - Samsung Tablet A

hi when hi sign up to bt but hi not got my free gift Claim gift email - Samsung Tablet A
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Distinguished Sage
Distinguished Sage
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Message 3 of 7

Re: Claim gift email - Samsung Tablet A

What date was your service activated?

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Moderator
Moderator
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Message 4 of 7

Re: Claim gift email - Samsung Tablet A

Hi @jim10  Welcome to the forum and thanks for posting. Did you get your email about the free gift? If not when was your service active? Post back and let us know.

cheers
John

 

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jim10
Beginner
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Message 5 of 7

Re: Claim gift email - Samsung Tablet A

I have been with you since march 2018
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jim10
Beginner
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Message 6 of 7

Re: Claim gift email - Samsung Tablet A

Sorry 2019
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Moderator
Moderator
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Message 7 of 7

Re: Claim gift email - Samsung Tablet A

Hi @jim10  thanks for posting back that information for me. You should have received the code by now so I've sent you a Private message explaining how you can contact the forum moderation team and we will check on this for you. 
Check here: https://community.bt.com/t5/notes/privatenotespage

Cheers
John

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