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madmanphones
Beginner
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Message 1 of 3

Re: Claiming cashback rewards!

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I have been told that I could claim my reward card from a family sim purchase today but when I log in under the claim reward link (my macbook rejects it so I have to override it) there is nothing showing? I have seen that loads of people have problems and I am getting confused and cross now. Where does it actually show on mybt to claim the reward please? Thanks in advance!

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2 REPLIES 2
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Message 2 of 3

Re: Claiming cashback rewards!

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Having exactly the same issue that there is nothing to actually "click" to claim. I activated a week ago and it said that I couldn't claim until 11th Feb.... well the 11th is here and I cannot see what I am supposed to do. It says that it will be posted within 30 days in the detail below..... does that mean that it will come "automatically"????

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JohnC2
Moderator
Moderator
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Message 3 of 3

Re: Claiming cashback rewards!

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Hi @nikkinackynoodles and @madmanphones Sorry you are unable to claim your reward cards. 

Please can you complete This Form for the promotions team and they will be able to process your claims for you.

 

cheers

John