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rockms
Newbie
85 Views
Message 1 of 5

Re: Complaint re Billing and Customer Services.

please can you tell me how to complain as I have had a extremely upsetting experience with customer services
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4 REPLIES
Distinguished Sage
Distinguished Sage
79 Views
Message 2 of 5

Re: Complaint re Billing and Customer Services.

Welcome to this user forum.

I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

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Communityhelp (Private website) Lots of additional information and help.
You will need to be connected to your home BT Broadband connection to view it, or any links to it that I post on this forum.

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Moderator
Moderator
72 Views
Message 3 of 5

Re: Complaint re Billing and Customer Services.

Hi @rockms

Welcome to the Community and thanks for your post!

I'm sorry that you have had cause to complain.  Could I ask you to post back detailing exactly what your complaint relates to?  You have posted on an old thread and it is best to start your own thread.  Explaining what the complaint relates to will allow me to move the conversation to the most appropriate board.

Cheers,

Robbie

Community ModeratorRobbieMac
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rockms
Newbie
66 Views
Message 4 of 5

Re: Complaint re Billing and Customer Services.

i cant find how to post a new post 

 

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Distinguished Sage
Distinguished Sage
56 Views
Message 5 of 5

Re: Complaint re Billing and Customer Services.

I have moved you onto your own thread so you don't need to start a new post. Just post your problem here.

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