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Distinguished Sage
Distinguished Sage
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Message 11 of 17

Re: Correcting incorrect home address in Openreach database


@tachioma wrote:

Hi Paddy,

 

 

I know plenty of them only have Virgin and have done since they moved in.

did you  mean they have BT, not Virgin

 

You have no alternative if you want a proper landline connection.

 

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tachioma
Newbie
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Message 12 of 17

Re: Correcting incorrect home address in Openreach database

No, i meant that plenty of other people on the street ONLY have virgin yet their address is on the list and can order fiber from the site. Just wondering why it's only little old me!

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Distinguished Sage
Distinguished Sage
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Message 13 of 17

Re: Correcting incorrect home address in Openreach database


@tachioma wrote:

No, i meant that plenty of other people on the street ONLY have virgin yet their address is on the list and can order fiber from the site. Just wondering why it's only little old me!


No really sure, but it could be that the builder updated Openreach for their house, but not yours. Have they been there longer than you?

 

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tachioma
Newbie
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Message 14 of 17

Re: Correcting incorrect home address in Openreach database

The whole street which is probably 35 houses or so were only a few weeks apart. My neighbours either side can get it! 

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Moderator
Moderator
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Message 15 of 17

Re: Correcting incorrect home address in Openreach database

Hi @tachioma,

 

I can take a look at this for you if you like. I might not be able to do anything until the line is connection.

 

You can send me in your details using the "Contact The Mods" link found in my profile.

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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tachioma
Newbie
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Message 16 of 17

Re: Correcting incorrect home address in Openreach database

Hi Paddy,

 

That would be great if you could give it a shot, although I can't see a link in your profile for contact?

thanks

 

 

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tachioma
Newbie
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Message 17 of 17

Re: Correcting incorrect home address in Openreach database

Scratch that, found it and sent it. 

 

Look forward to your reply.

 

thanks

 

John