seems its a big con, I renewed my 18 month contact, however, the free doorbell never arrived as promised, will never trust BT again, they treat loyal customers like this.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
HI @lizzy3 welcome to the forum and thanks for posting. Sorry that you have not received your doorbell yet. I've sent you a Private Message with details on how to contact the Mod team and we will be happy to chase this up for you.