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Kev69
Aspiring Contributor
283 Views
Message 1 of 9

Re: Free Gift or Gift Voucher NOT Received

Hello same here can anyone help me

Regards 

Kevin Day 

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8 REPLIES 8
DavidM
Moderator
Moderator
271 Views
Message 2 of 9

Re: Free Gift or Gift Voucher NOT Received

Hi @Kev69 and thanks for posting.

Was the offer for a voucher or reward card? When was the order placed and when were the services activated?

Cheers

David

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Kev69
Aspiring Contributor
264 Views
Message 3 of 9

Re: Free Gift or Gift Voucher NOT Received

Hello David, 

It was an amazon gift card for 50pound because I recommended a friend to broadband

 

Regards 

Kev. 

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DavidM
Moderator
Moderator
262 Views
Message 4 of 9

Re: Free Gift or Gift Voucher NOT Received

Thanks for getting back @Kev69. Has the first bill been produced on the new account? The reward doesn't come into affect until that happens.

Cheers

David

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Kev69
Aspiring Contributor
259 Views
Message 5 of 9

Re: Free Gift or Gift Voucher NOT Received

Hi David, 

She has payed two bills so far but still know voucher

Regards 

Kev

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DavidM
Moderator
Moderator
240 Views
Message 6 of 9

Re: Free Gift or Gift Voucher NOT Received

Thanks for confirming that @Kev69. I'll drop you a private message now so you can get in touch.

Cheers

David

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Kev69
Aspiring Contributor
209 Views
Message 7 of 9

Re: Free Gift or Gift Voucher NOT Received

Hello David, 

Did you have any luck with the gift vouchers

Regards 

Kevin Day 

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NeilO
Moderator
Moderator
205 Views
Message 8 of 9

Re: Free Gift or Gift Voucher NOT Received

Hi @Kev69, we have your details in our queue and we'll get back to you when you reach the top of the list. 

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Kev69
Aspiring Contributor
193 Views
Message 9 of 9

Re: Free Gift or Gift Voucher NOT Received

Thanks Neil appreciate it. 

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