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I am also having this issue, joined mid feb and have not received an email about this despite asking multiple times.
Hi @mconnelly and thanks for posting.
I can look into this for you. Please drop me a message with your details. I’ve sent you a private message with details on how to contact me.
I was told by yourself I would wait 2 days for the issue to be sorted, it’s now been around 2 weeks, can you please update me on what is happening with this?