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PikAlien
Aspiring Contributor
828 Views
Message 1 of 4

Re: Free tech gift - unfortunately no email or code received

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I have the same problem,  renewed Broadband package 3rd April and because of various issues I had previously and as I was a valued long standing customer I would receive  free Amazon Echo,

However as of now despite having spoken to various help desks over the last 3 weeks and being told there is an order I have not received the item

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RobbieMac
Moderator
Moderator
808 Views
Message 2 of 4

Re: Free tech gift - unfortunately no email or code received

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Hi @PikAlien 

Thanks for your post and welcome back!

Sorry that you haven't received the code the to claim your free gift.  I appreciate the time you have taken to contact us about this.

I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Cheers,

Robbie

PikAlien
Aspiring Contributor
800 Views
Message 3 of 4

Re: Free tech gift - unfortunately no email or code received

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Thanks Keith and sorry for sending P.M to you . I understand what you did now

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
790 Views
Message 4 of 4

Re: Free tech gift - unfortunately no email or code received

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@PikAlien wrote:

Thanks Keith and sorry for sending P.M to you . I understand what you did now


I did not read it, I just deleted it when I realised it was not intended for me. I do get these occasionally, and I just delete them as well.

Unless I ask for someone to send me a PM, or its from a moderator or one of the CLs, I normally just delete them and add them to my "ignore" list, as the forum threads are the correct place for people to ask for help.

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